Definitions of Marketing (2024)

What Is Marketing?

The AMA’s definitions of marketing and marketing research are reviewed and reapproved/modified regularly by a panel of five scholars who are active researchers.

Definitions of Marketing (1)

Definition of Marketing

Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. (Approved 2017)

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  • Definitions of Marketing (2)

    On-Demand Training

    An Overview of Marketing

    This course introduces marketing, the marketing mix (the Four Ps), the strategic importance of marketing, and customer values and satisfaction.

  • Definitions of Marketing (3)

    On-Demand Training

    Brand Strategy 101

    With practice and a dash of curiosity, this course will reveal what’s needed to bring a brand to life using this formula: Brand Commitment + Brand Voice + Design + Implementation = Brand Strategy.

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    On-Demand Training

    Modern Marketing: Strategy and Execution

    The course focuses on providing practical, hands-on advice to entrepreneurs and small-business people, including video segments with analysis and commentary from industry-leading practitioners and subject matter experts.

Definition of Marketing Research

Marketing research is the function that links the consumer, customer, and public to the marketer through information—information used to identify and define opportunities and problems; generate, refine, and evaluate actions; monitor performance; and improve understanding of it as a process. It specifies the information required to address these issues, designs the method for collecting information, manages and implements the data collection process, analyzes the results, and communicates the findings and their implications. (Approved 2017)

Definition of Brand

Abrandis a name, term, design, symbol, or any other feature that identifies one seller’s goods or service as distinct from those of other sellers.

ISO brand standardsaddthat a brand “is an intangible asset” that is intended to create “distinctive images and associations in the minds of stakeholders, thereby generating economic benefit/values.”

Read More About Brands

Inbound vs Outbound Marketing

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Inbound Marketing

Inboundis when customers initiate contact with the marketer in response to various methods used to gain their attention. These methods include email, events, content and web design.

Definitions of Marketing (9)

Outbound Marketing

In this, the marketer initiates contact with the customer through methods such as TV, radio and digital display advertising.It is often used to influence consumer awareness and preference for a brand.

Search and Content

Definitions of Marketing (10)

Search Engine Optimization

Search engine optimization(SEO) is the process of developing amarketing/technical plan to improve visibility within one or moresearch engines. Typically, this consists of two elements.

On a technical side, SEO refers to ensuring that awebsitecan be indexed properly by the major search engines and includes the use of the proper keywords, content, code, and links.

On the marketing side, SEO refers to the process of targeting specific keywords where the site should “win” in searches. This can be done by modifying a website to score well in the algorithms search engines use to determine rank, or by purchasing placement with individual keywords. Often, SEO programs are a blend of several elements and strategies.[2]

Read More about SEO Marketing

Keyword Marketing

Involves placing amessage in front ofusersbased on the specifickeywords and phrasesthey are using to search.[1]

A key advantage of this method is that it gives marketers the ability to reach the right people with the right message at the right time. For many marketers, this method results in the placement of anadwhen certain keywords are entered.

Note that inSEO, this term refers to achieving top placement in the search results themselves.

Content Marketing

A technique of creating and distributingvaluable,relevantand consistent content to attract and acquire a clearly definedaudience—with the objective of driving profitablecustomeraction.

According to the Association of National Advertisers (ANA), itinvolves various methods to tell the brand story. More and more marketers are evolving their advertising to content marketing/storytelling to create more stickiness and emotional bonding with the consumer.

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Areas of Marketing

Relationship Marketing

According to the Association of National Advertisers (ANA),relationship marketingrefers to strategies and tactics for segmenting consumers to build loyalty.

Relationship marketingleveragesdatabase marketing,behavioral advertisingandanalyticsto target consumers precisely and create loyalty programs.

Influencer Marketing

Thisfocuses on leveraging individuals who have influence over potential buyers and orienting activities around these individuals to drive a brand message to the larger market.

With this, a brand inspires or compensatesinfluencers(which can include celebrities, content creators, customer advocates, and employees) to get the word out on their behalf.

Viral Marketing

Aphenomenon that facilitates and encourages people to pass along an advertising message.

Nicknamed “viral” because the number of people exposed to a message mimics the process of passing a virus or disease from one person to another.[1]

Guerilla Marketing

Describes an unconventional and creative strategy intended to get maximum results from minimal resources.

Green Marketing

Refers to the development andpromotionofproductsthat are presumed to be environmentally safe (i.e., designed to minimize negative effects on the physical environment or to improve its quality).

This term may also be used to describe efforts to produce, promote, package, and reclaim products in a manner that is sensitive or responsive to ecological concerns.

Email Marketing

A common and powerful tool for marketers at all levels. Email marketing has a role in direct, digital, inbound and outbound marketing efforts. It helps marketers with lead generation, brand awareness, relationship building and more.

Definitions of Marketing (12)

The 4 Ps of Marketing

Product

Aproductis defined as a bundle of attributes (features, functions, benefits, and uses) capable of exchange or use, usually a mix of tangible and intangible forms.

A product may be an idea, a physical entity (goods), or aservice, or any combination of the three. It exists for the purpose of exchange in the satisfaction of individual and organizational objectives.

Price

Priceis the formal ratio that indicates the quantity of money,goods, orservicesneeded to acquire a given quantity of goods or services.

It is the amount acustomermust pay to acquire aproduct.

Place (or Distribution)

Distribution refers to the act of carrying products to consumers. It is also used to describe the extent of market coverage for a given product.

In the4 Ps, distribution is represented byplaceorplacement.

Promotion

Promotion includes tactics that encourage short-term purchase, influence trial and quantity of purchase, and are very measurable in volume, share and profit.

Examples includecoupons,sweepstakes, rebates,premiums, special packaging, cause-related marketing andlicensing.

Read more about the 4Ps

About Our Definitions

2017 Panel

  • Bernard Jaworski, Peter F. Drucker Chair in Management and the Liberal Arts, Claremont Graduate University
  • Richard Lutz, J.C. Penney Professor of Marketing, University of Florida
  • Greg W. Marshall, Charles Harwood Professor of Marketing and Strategy, Rollins College
  • Linda Price, Philip H. Knight Chair and Professor of Marketing, University of Oregon
  • Rajan Varadarajan, University Distinguished Professor and Distinguished Professor of Marketing and Ford Chair in Marketing & E-Commerce, Texas A&M University

Marketing Dictionary

The AMA helps support the Marketing Dictionary. Head there if you are looking for more definitions of marketing terms.

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    How to Create a Digital Marketing Strategy

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Definitions of Marketing (2024)

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